Responsible Play at pujok — your safety is our priority
Enjoy entertainment within your limits. pujok gives you the right tools and information so gaming always stays a fun experience.
Why is responsible gaming important?
Online gaming and betting is primarily a form of entertainment. It stays healthy only when enjoyed mindfully and within limits. pujok believes that every player's safety and mental well-being matters far more than any win or loss.
Our platform is for 21+ only. This means only those aged 21 or above can create an account and play on pujok. This rule is the first step in our commitment to protecting minors.
Responsible gaming does not mean you cannot play. It means you set a conscious budget, stick to a set amount of time, and treat gaming as entertainment rather than a source of income. pujok's responsible gaming tools are here to help you do exactly that.
Our Protection Tools
Use the features pujok provides and stay in control.
Set Deposit Limits
You can set a maximum deposit amount for daily, weekly, or monthly periods. Once set, the limit takes effect immediately. Increasing a limit requires a waiting period, which helps protect you from impulsive decisions.
Time-Out Feature
If you feel you need a short break, you can take a time-out lasting from 24 hours up to 30 days. During this time your account will be temporarily suspended and no deposits or bets will be possible.
Self-Exclusion
If gaming has become a serious problem, you can close your account for an extended period through self-exclusion. This is a brave and right decision — we will support you fully.
Age Verification
pujok follows a strict age verification process. You will need to provide the required information to prove your age when creating an account. No one under 21 may use this platform.
Review Your Play History
Review your deposit, withdrawal, and betting history at any time. This transparency helps you understand your own playing patterns and make changes if needed.
24/7 Support
For any questions or help with responsible gaming, contact us via live chat or email. Our team is ready to assist in both Bengali and English, 24 hours a day.
Warning Signs of Problem Gaming
It is important to recognise when gaming is crossing from entertainment into a problem. If you or someone you know shows any of the signs below, it is time to take notice.
Remember, asking for help is not a sign of weakness — it takes courage. pujok is always here for you.
- Chasing lost money by playing repeatedly and developing a "I'll win this time" mindset.
- Losing time that should be spent with family, friends, or work due to gaming.
- Hiding the amount you play from family or lying about it.
- Betting with money meant for daily expenses or playing with borrowed money.
- Feeling anxious, irritable, or restless when not playing.
- Repeatedly trying to stop gaming but failing each time.
- Gaming affecting your sleep, eating, or health.
6 Simple Tips for Safe Gaming
These small habits will keep your gaming experience enjoyable at all times.
Set Your Budget First
Decide before you play how much you are willing to spend that day. Once that amount is gone, stop playing — not in the hope of a win.
Stick to a Time Limit
Set a time limit for each session. Set an alarm on your phone and take a break when the time is up.
Do Not Bet on Emotion
Avoid gaming when you are angry, sad, or frustrated. Your ability to make decisions is reduced in that state and the risk of greater loss is higher.
Do Not Treat Gaming as Income
Online gaming is not a guaranteed source of income. It is entertainment — just like watching a film or eating at a restaurant.
Take Regular Breaks
Do not play for long stretches without a break. Take at least 10-15 minutes off every hour, get up, walk around, and drink some water.
Let Loved Ones Know
Let the people close to you know about your gaming habits. Talking openly with them will help keep you safe.
Minor Protection
pujok strictly follows a 21+ age policy. Our platform is for adults only and we work continuously to prevent access by minors.
If there are children or teenagers in your household, use parental control software or browser restrictions on your device. Never share your account details — login password or payment PIN — with anyone.
If you ever suspect that a minor is using your account, contact pujok support immediately. We will act quickly.
Family Protection
Keep parental controls active on your device and keep gaming apps out of children's reach.
Password Protection
Use a strong password and never share it with anyone.
Need Help? We Are Always Here
If you are worried about your gaming, do not wait — talk to us today.
Responsible Gaming FAQ
Answers to frequently asked questions are below.
Play Responsibly, Stay Happy
Use our tools, stay within your limits, and enjoy pujok's wide game collection.